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Ticket Offices Will Remain Open
Ticket offices are now expected to remain open, after the consultation period regarding their closure has concluded.
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Smart/Contactless Ticketing
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Amtrak Introduces New Fare/Ticketing System
Amtrak have introduced a new fare/ticketing system, offering more affordable and flexible options for customers.
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Unicard deploys contactless rail travel with Transport for Wales
27 September 2023 | By
The Unicard Ticketing Hub platform has enabled TfW to become the first UK train operator outside of London to deploy contactless EMV services. The contactless EMV rollout will begin with a pilot scheme running between Newport, Cardiff and Pontyclun. There are plans for a phased expansion of the service to…
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53 train stations to benefit from tap-in ticketing
Simpler tap-in tap-out ticketing is set to be introduced across 53 stations in the South East by the end of the year.
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International rail ticketing platform launches in the UK
Set to rival other rail ticketing platforms, Rail Online has now launched in the UK offering fairer fares to British rail passengers.
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Will the orange ‘magstripe’ train tickets soon be extinct?
UK operator Northern says it will use five million fewer iconic, orange ‘magstripe’ train tickets this year, thanks to Northern customers’ continued switch to digital alternatives.
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Q&A with Mark Plowright, Virgin Trains Ticketing: Driving rail recovery
Mark Plowright, Virgin Trains Ticketing Director, discusses the challenges currently facing rail retailers with Global Railway Review and details the best ways that rail travel can win over passengers.
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Avanti West Coast introduces innovative ticket for flexible travel
Avanti West Coast are offering a new low-cost ticket aimed at customers who can be more flexible with their journeys.
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Global Railway Review Weekly News Roundup
Craig Waters, Editor of Global Railway Review, explores what made the headlines in the rail industry during week 28 Nov - 02 Dec 2022.
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Bristol Temple Meads to host first UK trials for innovative passenger tech
A multi-million-pound programme will turn Bristol Temple Meads into the UK’s first ‘Station Innovation Zone’, trialling new technologies designed to upgrade passengers’ experience.
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TfN launch Connected Mobility Hub to deliver better ticketing
TfN have launched the new support service to develop new ticketing initiatives and better fare offers for passengers.
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Southern stations install more eTicket readers
Southern passengers with smartphones will find it easier to travel as additional barcode readers have been installed across stations.
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What can contribute to an enhanced, elevated rail passenger experience?
Monika Singh, Product Manager for Passenger Experience (Engage Portal and OBIS products) at Nomad Digital, shares which key factors can help to develop a positive, elevated passenger experience on-board rail travel.
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Study suggests ways to make train commuting quicker and safer
Research by Aston University has suggested three ways that commuting can be made quicker and safer for passengers.
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Northern introduce ticket machine app to defend against fare evaders
Northern have introduced a new app that will help staff to check the status of self-service ticket machines on the network.
