news
Northern installs new ticket vending machines at over 400 locations
As part of its wider A Better Way to Go campaign, Northern has invested £17 million in delivering a total of 621 touch-screen ticket vending machines.
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Smart/Contactless Ticketing
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A smarter, digital ticketing experience for LNER passengers
Rebecca Dartnall, Head of Digital Products at London North Eastern Railway (LNER), reflects on the leap that rail passengers have made in terms of technology, particularly smart ticketing, in the last year. Is now the time to take this progress further, and make smart payments an inherent part of our…
news
Southern and Thameslink install e-ticket readers at 11 additional stations
By encouraging passengers to use e-tickets, the two train operators can ensure social distancing and limit the spread of COVID-19.
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Slovenian Railways’ new SEPA international reservation and ticketing platform
Darja Kocjan, Director of SŽ-Passenger Transport, and Peter Verlič, Director of the Institute of Traffic and Transport Ljubljana and Chairman of the SEESARI Initiative, explains how the Slovenian Railways Passenger Transport company is a step further to becoming a modern digital service public transport provider by switching to the new…
news
Heathrow Express announces greater ticket flexibility as part of its fully digital future
As the dedicated airport express service gears up for customers reviving their travel plans following the outbreak of COVID-19, Heathrow Express has announced greater ticket flexibility as part of a fully digital future.
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Jeremy Acklam appointed as TfN’s new Integrated and Smart Travel Programme Director
Jeremy Acklam will play a lead role in driving forward Transport for the North's strategic vision for integrated and smart travel, including the delivery of flexi season tickets and contactless pay-as-you-go travel on rail.
news
UK DfT awards funding for new tech to revolutionise rail travel
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
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Eurostar to introduce new technology to enable contactless journeys
A facial biometric corridor will be introduced at St. Pancras International that will enable a digital and contactless journey for Eurostar passengers.
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Translink meets growing contactless ticketing demand with enhanced app
To reflect the huge growth in demand for contactless payments, Northern Ireland's public transport operator, Translink, has enhanced its app, smartcard and contactless offerings.
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Building on rail’s popularity with a multimodal approach
Darren Shirley, Chief Executive of Campaign for Better Transport, writes that the UK’s transport system is currently failing to deliver a fully integrated network and that rail’s integration with other modes of transport is crucial for unlocking the potential of the country’s passenger and rail freight network.
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Avanti West Coast: Focused on improving the passenger experience
In an interview with Global Railway Review, Richard Scott, Partnerships and Strategy Director for the West Coast Partnership, explains what Avanti West Coast will focus on, going forward, to deliver a better passenger experience.
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Collaborating with staff and passengers to be digital number one
With SJ aiming to be the number one digital company in Sweden, we spoke to Claes Lindholtz, Head of Digital Transformation at SJ about what digital initiatives the operator is conducting to reach this goal and how it encourages its staff and passengers to aid it on its digital journey.
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Avanti West Coast revealed as name for new InterCity West Coast rail franchise
FirstGroup and Trenitalia have unveiled that Avanti West Coast will be the name of the new InterCity West Coast rail franchise in the UK, heralding a new era of innovative high-speed rail services.
podcast
Episode 2: are Britain’s rail passengers getting the best deal?
Anthony Smith, Chief Executive of Transport Focus speaks to Global Railway Review's Editor, Craig Waters, about what Britain's railways do best, how the industry needs to change, the use of innovative technology, and are Britain's rail passengers getting the best deal?
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Interoperable ITSO smartcards introduced on Scottish rail
The single ITSO smartcard will intergrate 16 previously unconnected paper ticket and smartcard systems, allowing for an easier and smoother journey.
