news
RLDA to conduct pre-bid meeting for New Delhi station redevelopment
The redevelopment will include updating New Delhi station's art architecture, facilities and public amenities in order to provide superior services to rail passengers.
List view / Grid view
The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
news
TfL to furlough 7,000 staff as passenger numbers fall due to COVID-19
As Londoners continue to stay home in order to save lives, a drastic fall in passengers has lead Transport for London to furlough staff in order to stay financially stable.
news
WhatsApp for customer enquiries introduced by Transport for Wales
The new WhatsApp service will allow TfW Rail Services customers to contact the social media team to enquire about a range of information, including live travel updates.
article
The link between enhanced customer experience and increased rail travel
Modern technology offers the opportunity for train passengers to have access to customised services and up-to-date information to enhance the rail journey experience. However, findings show there is a lack of knowledge about which innovations and services are most important to rail travellers.
article
How Indian Railways can use COVID-19 as an opportunity to develop
Shilpi Bishnoi, Director, Traffic Commercial (Rates) at India’s Ministry of Railways, believes Indian Railways should use the current crisis as an opportunity to create a new business model by overhauling its passenger and freight segments, and that there are three areas the railway company should focus on now in order…
news
Federal Railroad Administration issues funding opportunity for rail projects
The Notice of Funding Opportunity for the Federal Railroad Administration's CRISI Program will provide $311.8 million to eligible rail projects that will work to improve transport safety.
news
GTR rebrands three trains in support of NHS during COVID-19 pandemic
Govia Thameslink Railway has re-branded three of its trains in new livery to pay homage to the 200,000 NHS and key workers that travel on its network each week.
article
Building on rail’s popularity with a multimodal approach
Darren Shirley, Chief Executive of Campaign for Better Transport, writes that the UK’s transport system is currently failing to deliver a fully integrated network and that rail’s integration with other modes of transport is crucial for unlocking the potential of the country’s passenger and rail freight network.
article
Global Railway Review Issue 2 2020
This issue includes articles about keeping railways operational during the COVID-19 pandemic, the use of aerial visual and thermal imaging techniques to monitor Britain's rail infrastructure, improving India’s rail network with state-of-the-art technology, an In-Depth Focus on Level Crossing Safety, plus much more.
news
UK Rail Minister writes to RDG about accessibility during COVID-19
The open letter from the UK Rail Minister to the Rail Delivery Group (RDG) addresses recent incidents at UK rail stations where individual passengers were apparently refused accessibility assistance.
news
London passenger traffic falls by over 90 per cent due to COVID-19
Network Rail's new traffic figures have revealed that passenger footfall has fallen across some of London's busiest stations by approximately 93 per cent on weekdays, rising to 96 per cent during weekends.
news
OpenSpace to adapt use of real-time passenger movement system for COVID-19 support
OpenSpace's real-time passenger movement system can be adapted to monitor passengers and ensure that COVID-19 social distancing guidance is being adhered to.
news
3D printed train door attachments delivered to RZD by Siemens Mobility
Siemens Mobility's 3D printed attachments offer a hygienic way of opening train doors, with an elbow or lower arm, in order to limit the spread of germs or viruses, like COVID-19.
news
Metal thieves put key worker journeys at risk in UK
Following the theft of hundreds of metres of railway signalling cable, vital journeys for key workers and freight across the UK have been jeopardised.
news
COVID-19 rail industry response resource page launched by OneRail
OneRail's new COVID-19 landing page aims to share information from its members about how they are managing during this global crisis.
