Transport for Wales rail franchise launches new website
A new era of the railway has begun for the people of Wales & Borders.
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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
A new era of the railway has begun for the people of Wales & Borders.
Keith Nation, Managing Director & CTO of ORM discusses removing the need to travel with traditional paper tickets and explores the smarter options available in helping to improve the customer experience.
Passenger safety has been greatly improved across Indian Railway stations with the deployment of first-aid equipment and trained professionals.
The interactive humanoid robot offers customers a fun new way to find out about their journey before departure, and entertains younger travellers.
The first ever partnership between a UK transport operator and Amazon Prime Video will provide a variety of infotainment for rail passengers.
“The lesson I have drawn from my time as Secretary of State is this is an industry that’s got to be much smarter at communicating with passengers,” says Chris to Global Railway Review.
Global Railway Review Editor, Craig Waters, interview Elen Katz of RailVision at InnoTrans 2018 to discover his thoughts on rail industry developments and challenges.
The Business Plan’s strategy will define the long-term vision for the fast-growing commuter rail system that connects San Francisco and Silicon Valley.
A new smartphone app, currently being trialled by four train companies, will make it easier to book assistance at stations and receive a more consistent, reliable service.
The new technology will mean high-quality train CCTV is linked directly to the control centre, with wireless connectivity across the Merseyrail network.
The automated claims systems, available via smartphones and smartcard registration, will make compensation claims easier for customers.
Ian Reynolds, Managing Director of KBH On-Train Media, believes improvements in on-board connectivity have the potential to revolutionise rail travel as we know it, and open up highly lucrative new revenue streams for the industry and the economy as a whole.
Innovate UK is to launch a competition on behalf of the Department for Transport (DfT) that will allow businesses to apply for a share of £3.5 million funding to encourage innovation in the UK rail sector, demonstrate new technologies to customers and industry and help to build better railways for…
With international guest numbers reaching over 161,000 and more than 3,000 exhibitors showcasing their products and solutions, this year’s record-breaking InnoTrans trade fair has once again proved to be the driving force of the rail sector.
The Guangzhou-Shenzhen-Hong Kong High Speed Rail (HSR) link, which connects Hong Kong with the 25,000km high-speed rail network in the Mainland of China, launched passenger services from the brand-new West Kowloon station on 23 September 2018.