news
Could smart ticketing technology signal the end of station barriers?
Queues in stations could be a thing of the past with new smart ticketing technology which detects an app on individuals smart phones and charges them automatically.
List view / Grid view
The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
news
Spanish rail freight industry discontented, according to new report
A survey carried out by the CNMC has found that there is a degree of dissatisfaction among those within the freight industry while passengers are generally happier with the services.
news
Hull Trains release interior progress images of its new trains
The images show that production progress in Italy is well-underway on the new £60 million fleet which will help transform rail travel between Hull and London.
news
Train tickets are set to be easier to understand with the removal of jargon
Clearer descriptions as to the type of ticket a passenger has purchased are due to come into circulation, but will this make travelling easier?
news
Abellio invests £400 million in new Hitachi trains for East Midlands Railway
Due to begin operation across the East Midlands network by 2022, the 33 new Hitachi trains will improve the passenger experience with more seats, more services, faster trains and better stations for passengers.
news
Renfe sees passenger increase of 2.5 per cent in first half of 2019
More than 262 million passengers travelled on Renfe services in the first half of 2019, up 2.5 per cent on the same period in 2018.
news
Greater Anglia welcomes brand-new FLIRT trains to service
The first of Greater Anglia’s brand-new Stadler FLIRT trains has entered passenger service; the trains are more reliable and have better passenger facilities.
news
Virgin Trains now offers 100 per cent digital tickets
Virgin Trains now offer a digital version of every ticket, a development which now allows customers to purchase digital season tickets online.
article
Global Railway Review Issue 4 2019
In this issue we explore the steps the industry must take to combat cyber-threats, how rail plays a part in the Catalonian multimodal public transport network and do high-speed rail projects around the world present an optimistic future?
news
ORR publishes new accessible travel guidance for train companies
New Accessible Travel Policy guidance from ORR calls on train companies to cut booking notice times, increase reliability of provision, improve staff training, and offer redress when things go wrong.
news
New tram fleet in Lund to be equipped with TSA motors
New bidirectional trams operated by Skånetrafiken, will have modern low floors and will have a specific focus on passenger accessibility.
news
Does the appointment of new MPs give hope for the UK’s transport industry?
The UK has appointed a new prime minister and with it a new Tory cabinet, but what does this mean for their respective departments?
news
DB continues to witness punctuality trends despite a drop in profits
In a speech by Dr. Richard Lutz, CEO Deutsche Bahn (DB) discussed how passenger services at DB have made progress, as is evident in the new passenger record in long distance transport.
news
Network Rail deploys ‘Extreme Weather Action Teams’ during heatwave
As temperatures continue to soar across the UK this week, Network Rail has activated its ‘Extreme Weather Action Teams’ (EWATs) to ensure passengers are kept safe and the railway keeps running as reliably as possible.
article
Women Inspiring Rail: A Q&A with Clair Mowbray, Chief Executive, National College for High Speed Rail
For the latest instalment in Global Railway Review's Women Inspiring Rail series, we spoke to Clair Mowbray, Chief Executive, National College for High Speed Rail (NCHSR), who tells us it is not just diversity among employees that needs to change, but the training frameworks too.
