news

ORR publishes 2020-2021 Q3 statistics for UK passenger rail performance

Posted: 18 February 2021 | | No comments yet

ORR’s statistics show that the punctuality of all 23 UK operators improved in Q3 of 2020-2021 when compared to 2019-2020, but a total of 11 per cent fewer trains were scheduled.

ORR publishes 2020-21 Q3 statistics for UK passenger rail performance

The Office of Rail and Road (ORR) has published its passenger rail performance statistics for Q3 of 2020-2021.

The statistics show that, between October and December 2020, there were 1.7 million trains planned (11 per cent fewer than the same quarter in 2019-2020) and, of those, 74.7 per cent arrived on time.

Although performance remains high compared to the same quarter in 2019-2020, this was lower than both Q1 and Q2 of 2020-2021. However, the punctuality of all 23 operators improved in Q3 of 2020-2021 compared with Q3 of 2019-2020.

London North Eastern Railway (LNER), TransPennine Express (TPE) and Transport for Wales (TfW) had the largest increases in on-time percentages, up by 36.4 percentage points, 32.1 percentage points and 24.4 percentage points, respectively.

The statistics also showed that:

  • Between January and December 2020, 75.6 per cent of recorded station stops in the UK (52.6 million out of 69.6 million) were arrived at on-time
  • The Public Performance Measure (PPM) was the highest Q3 percentage since the time series began in 1997-98, with 91.8 per cent of trains arriving within five or 10 minutes of their final destination
  • In total, 2.4 per cent of planned trains were cancelled. In Q3 of 2020-2021, operator-attributed cancellations stood at 48.7 per cent, while Network Rail was attributed with responsibility for 30.2 per cent of the cancellations for infrastructure and network management issues and a further 21.2 per cent was attributed to external incidents, such as severe weather and trespassing
  • The reliability (number of cancelled trains) of 18 operators improved in Q3 of 2020-2021 compared with the same quarter in 2019-2020. TransPennine Express (down by 10.5 percentage points), West Midlands Trains (down by 5.0 percentage points) and Northern (down by 4.2 percentage points) had the largest decreases in cancellations.
Send this to a friend