The decision opens up the Great Western Main Line to competition for the first time, with potential for lower fares, improved service quality and innovation for all passengers using the route.
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Office of Rail and Road (ORR)
The UK’s Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain’s railways, and the economic monitoring of Highways England.
ORR have decided to use railway track capacity between Wrexham and Bidston for TfWRL and GBRf following an independent review.
Daniel Edwards has been appointed as the new Business Lead and Director for Heathrow Express.
Eight London stations accoupy the top 10 of most used train stations in Britain, with Birmingham New Street and Manchester Piccadilly also making the list.
ORR’s assessment calls on Network Rail to do more to improve its passenger and freight train performance.
Grand Union is seeking to introduce new and competitive train services between Carmarthen and London Paddington and Stirling and London Euston. Here, Managing Director, Ian Yeowart, writes about how this new open access operator will aim to provide a new customer-focused standard of train service, which challenges and changes the…
On 7 and 8 November 2022, Global Railway Review will host our Digital Rail event; this year taking place in-person at London’s Twickenham Stadium. Industry experts and supporters of rail’s digital transformation – from the likes of Network Rail, SNCF Réseau, SBB, Green Cargo and the UIC – will all…
Following ORR's authorisation, Bond Street Elizabeth line station will now join nine other stations as part of the Elizabeth line.
Grand Central have recorded the largest percentage point increase of passenger numbers of any operator post COVID-19.
The Complaints Code of Practice sets out good practice principles that train and station operators must deliver through their complaints handling procedures.
ORR’s report shows that despite Network Rail’s efficiency improvements, their wider financial performance missed its target by £487 million in 2021-2022.