Transport Focus has outlined that improved reliability and a simpler delay repay claims process can help increase confidence in the railway.
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Office of Rail and Road (ORR)
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The UK’s Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain’s railways, and the economic monitoring of Highways England.
During Q1 of 2020-2021, the number of passenger journeys decreased by more than 400 million when compared to the same quarter in 2019-2020.
Stephen Brookes MBE, states how the new ORR protocol will go a long way in assuring disabled people that their needs are being properly understood and delivered.
ORR's new guidance focuses on improving the experience of passengers with reduced mobility on rail replacement services during disruption.
The report outlines the need for a wide range of changes and improvements by Network Rail following the Stonehaven tragedy.
The UK's Office of Rail and Road (ORR) has called for passengers to receive more effective advice and reassurance during disruption, with clear and reliable information.
Previously scheduled to open in 2021, the introduction of the central section of the Crossrail Elizabeth line into passenger service has been delayed.
GB Railfreight - the third largest rail freight operator in the United Kingdom - has announced that it has appointed Tim Hartley as Business Development Director.
The UK's Office of Rail and Road's 2019-2020 assessment shows Network Rail has saved more than £385 million in the first year of its new control period 6, but passenger and freight performance varied by region.
Taking advantage of the reduced traffic on the network as a result of the COVID-19 pandemic, Greater Anglia has continued testing of its new electric commuter trains.
The new figures outline a fall of 51 million UK rail passenger journeys during Q4 of 2019-2020, highlighting the unprecedented impact of the COVID-19 pandemic.
The open letter from the UK Rail Minister to the Rail Delivery Group (RDG) addresses recent incidents at UK rail stations where individual passengers were apparently refused accessibility assistance.
As COVID-19 continues to severely impact the UK rail industry, ORR has announced that it will close the signalling market study in order to ease the burden being placed on the industry.
Ian Maxwell, Head of Train Control Systems at the UK’s Office of Rail and Road (ORR), provides an insight into the differences between external and internal cyber incidents, and how Britain’s rail industry must adapt in order to protect itself from both.
This issue includes articles from Poland's Transport Minister about the country's much-needed railway investment programme, In-Depth Focus sections on Additive Manufacturing, Winter Operations and the Future Railway Mobile Communication System (FRMCS), plus much more.