ORR's statistics show that the punctuality of all 23 UK operators improved in Q3 of 2020-2021 when compared to 2019-2020, but a total of 11 per cent fewer trains were scheduled.
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Office of Rail and Road (ORR)
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The UK’s Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain’s railways, and the economic monitoring of Highways England.
Measures within Southeastern's new travel policy include the setting up of a Passenger Accessibility Panel and the creation of a new bespoke disability awareness training programme.
ORR's draft guidance proposals aim to give the industry greater confidence in putting forward innovative designs to reduce risks and increase safety at level crossings.
ORR has praised Network Rail for its performance during the COVID-19 pandemic, but has outlined that efforts need to improve in the North West.
Transport Focus has outlined that improved reliability and a simpler delay repay claims process can help increase confidence in the railway.
During Q1 of 2020-2021, the number of passenger journeys decreased by more than 400 million when compared to the same quarter in 2019-2020.
Stephen Brookes MBE, states how the new ORR protocol will go a long way in assuring disabled people that their needs are being properly understood and delivered.
ORR's new guidance focuses on improving the experience of passengers with reduced mobility on rail replacement services during disruption.
The report outlines the need for a wide range of changes and improvements by Network Rail following the Stonehaven tragedy.
The UK's Office of Rail and Road (ORR) has called for passengers to receive more effective advice and reassurance during disruption, with clear and reliable information.
Previously scheduled to open in 2021, the introduction of the central section of the Crossrail Elizabeth line into passenger service has been delayed.
GB Railfreight - the third largest rail freight operator in the United Kingdom - has announced that it has appointed Tim Hartley as Business Development Director.
The UK's Office of Rail and Road's 2019-2020 assessment shows Network Rail has saved more than £385 million in the first year of its new control period 6, but passenger and freight performance varied by region.
Taking advantage of the reduced traffic on the network as a result of the COVID-19 pandemic, Greater Anglia has continued testing of its new electric commuter trains.