Following the disruption caused by the discovery of cracks on Hitachi Class 800 and 385 series trains in May 2021, ORR is set to undertake a review of the impact of the incident on safety and passengers.
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TransPennine Express (TPE)
TransPennine Express is a British train operating company owned by FirstGroup that operates the TransPennine Express franchise. It runs regional and intercity rail services between the major cities of Northern England and Scotland.
FirstGroup has agreed with the Department for Transport two National Rail Contracts for the SWR and TPE train operating companies, with a primary term of two years.
With oversight from the UK's Office of Rail and Road, Hitachi Rail, train operators and the government have agreed a service recovery plan to safely reintroduce more Class 800 Series and 385 Series trainsets into passenger service after cracks were found on some trains.
The UK Rail Minister has requested a comprehensive plan from Hitachi to identify the extent of cracking found on some Class 800 Series trains, and has asked the rail industry to urgently set out a strategy to resolve prolonged passenger and network disruption.
FirstGroup have successfully completed a trial of the ‘rail 5G’ gigabit track to train solution on the Isle of Wight, paving the way for full commercial deployment on Britain’s busiest railway. For Global Railway Review, Simon Holmes, FirstGroup’s Head of Engineering Digital Communications and Managing Director of Evo-rail (a FirstGroup…
ORR's statistics show that the punctuality of all 23 UK operators improved in Q3 of 2020-2021 when compared to 2019-2020, but a total of 11 per cent fewer trains were scheduled.
While the public are being asked to stay at home, the rail industry is using this opportunity to plan improvements around Manchester ready for when passengers return in much greater numbers.
The agreement with DfT has outlined that FirstGroup will not be required pay a pre-existing franchise agreement termination sum for Avanti, but must pay a contribution of £33.2 million for SWR.
Network Rail's £3.4 million Great North Rail Project upgrade will make overhead line equipment (OLE) more resilient on the West Coast Main Line between Preston and Carlisle.
All train operators in Britain and Network Rail are now signed up to the Sunflower scheme, designed to enable people with non-visible disabilities to discreetly let others know that they might require a little more time, support or assistance when travelling.
Following the UK government taking over operation of the Northern franchise, a new Managing Director, Nick Donovan, has been appointed.
Following the worst performance figures in the UK in late 2019, TransPennine Express must now deliver a service that restores passenger trust.
The survey's results show that overall passenger satisfaction has increased, but passengers in various regions across the UK are still suffering from less than optimal performance.
A report has revealed that Britain’s rail industry is committed to delivering over 1,000 extra services a week for passengers and the introduction of 1,000 new carriages during 2020.
FirstGroup has embraced the benefits of technology that can be used across multi-brands by investing in a CMS platform and website architecture that has been replicated across many of its UK train operating companies.