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Southeastern: Prioritising accessibility through COVID-19
Justin Ryan, Accessibility and Inclusion Manager at Southeastern, tells Global Railway Review about Southeastern’s most recent accessibility improvements.
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Southeastern
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Southeastern to implement additional accessibility measures under new Accessible Travel Policy
Measures within Southeastern's new travel policy include the setting up of a Passenger Accessibility Panel and the creation of a new bespoke disability awareness training programme.
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Trial to enforce face covering rules on London rail network sees 98.4 per cent success rate
Great Northern, Southeastern, Southern and Thameslink worked with the British Transport Police to enforce face covering rules over an eight-week period, experiencing a 98.4 per cent success rate.
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Building passenger confidence: The Southeastern SeatFinder capacity tool
John Till, Head of Information Delivery at Southeastern, tells Global Railway Review more about how their new ‘SeatFinder’ capacity tool, which allows the operator to change the way they analyse and use train load data so that they can continue to make improvements that provide confidence and reassurance to passengers.
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UK rail companies partner with BTP to enforce face covering rules
Great Northern, Southeastern, Southern and Thameslink have partnered with the British Transport Police to enforce face covering regulations.
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Southeastern becomes first UK TOC to share train load data directly with passengers
Southeastern, the train company running services into London and the South East, is the first in the UK to share train load data directly with passengers so they can understand carriage capacity before boarding services and social distance more effectively.
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Southeastern confirms awarding of DfT Direct Award Contract
The new Direct Award Contract has been awarded by the Department for Transport to Govia for the continued operation of the Southeastern franchise.
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First UK all female service launched by Network Rail and Southeastern
Network Rail and Southeastern Railway have collaborated to launch the UK’s first passenger train service operated entirely by women.
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Network Rail introduces passenger assistance scheme at more London stations
Stations across the Govia Thameslink Railway, South Western Railway and Southeastern networks have now introduced the sunflower lanyard scheme.
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Transport Focus publishes 2019 National Rail Passenger Survey
The survey's results show that overall passenger satisfaction has increased, but passengers in various regions across the UK are still suffering from less than optimal performance.
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Women Inspiring Rail: A Q&A with Natalie Leister, Area Manager, Southeastern
For our next Women Inspiring Rail instalment, Natalie Leister, Area Manager at Southeastern, tells us about how her humble beginnings within the rail industry helped her grow to become determined on working to make the company focus more on inclusivity and make train travel and the rail industry more accessible…
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Southeastern celebrates 10 years of high-speed train service
With over 100 million passenger journeys in a decade and 48 million miles travelled collectively, Southeastern celebrates 10 years of high-speed train service.
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Top rail brands in Britain revealed
Many train operating companies are still trying to restore their reputation in the wake of 2018’s timetable chaos, but there are signs of improvement. So, which of Britain’s rail brands are best perceived by customers?
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Southeastern franchise has been extended to April 2020
The UK government has revealed it has cancelled the competition for the next Southeastern rail franchise citing the Williams Review which is due to be published in the autumn.
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London Bridge station has been named building of the year
London Bridge station has clinched top spot as part of the Royal Institute of British Architects (RIBA) regional awards for London for building of the year.
