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Southeastern franchise has been extended to April 2020
The UK government has revealed it has cancelled the competition for the next Southeastern rail franchise citing the Williams Review which is due to be published in the autumn.
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Southeastern
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London Bridge station has been named building of the year
London Bridge station has clinched top spot as part of the Royal Institute of British Architects (RIBA) regional awards for London for building of the year.
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Network Rail and train operating companies plan for harsh winter weather
Network Rail’s fleet of snow-and-ice-busting trains will travel the equivalent of six times around the world in the south east, anti-icing the rails to keep passengers moving.
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Twenty-two Southeastern stations nominated for step-free access funding
Following a survey which attracted over 8,000 responses for 107 stations, Southeastern and Network Rail selected stations they feel have the strongest case for funding.
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UK’s Rail Delivery Group launches voice automated phone service for staff
The new voice automated phone service allows rail staff to call station ticket offices directly, helping to streamline processes for colleagues and assisting them to deliver on the industry’s commitment to increase customer satisfaction.
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Southeastern launches new initiatives to recruit more female train drivers
Across the entire rail industry, just 16 per cent of employees are female, but Southeastern has many new schemes to improve this statistic.
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Southeastern Motion heralds UK first in passenger entertainment
The first ever partnership between a UK transport operator and Amazon Prime Video will provide a variety of infotainment for rail passengers.
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Britain’s second busiest station sees record leap in passenger satisfaction
The increase in satisfaction at London Victoria is the biggest jump by any station which has not undergone a major redevelopment or upgrade.
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Southeastern completes £30 million revamp, benefitting 625,000 daily passengers
To improve passenger experience, comfort and cleanliness, Southeastern heavily invested in refurbishing 112 of their trains.
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Free Wi-Fi is now available on Southeastern trains
Southeastern railway are focusing on improving the quality of their journeys to increase passenger satisfaction, which includes the implementation of new free Wi-Fi on all their trains…
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London Bridge’s huge new concourse now open to the public
After 10 days of major engineering work, the final section of the new concourse and five new platforms are open to the public as London Bridge’s redevelopment nears completion…
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Why “leaves on the line” is no joke for Network Rail and Southeastern
Network Rail and Southeastern are striving to ensure trains run safely through the worst of the winter weather.
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Industry first disruption dodging tool launches
Virgin Trains has launched a tool aimed at helping customers avoid rail disruption on their journey and get to their destination.
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Extra carriages to be added to busiest Southeastern routes
A total of 68 extra carriages are to be added to trains on the busiest Southeastern services.
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Smart ticketing introduced on Southeastern network
28 July 2015 | By Katie Sadler, Digital Content Producer, Global Railway Review
The Department for Transport has announced a £5.5 million plan to introduce smart ticketing across the Southeastern rail network.
