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Product Showcase: Smart ticketing lessons from Japan – HITACHI
In recent years, passengers have benefited from record levels of rail investment, but still face an age-old problem – ticket confusion.
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Rail Fares/Ticket Pricing
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Exploring the potential of innovative technology: Digital Rail Revolution 2018
From the variety of topics discussed and the different experiences shared at Digital Rail Revolution 2018, the opportunities that digitalisation continues to bring to the railway industry are exciting. Global Railway Review Editor, Craig Waters, looks at the key topics that had speakers and delegates deliberating at the UIC’s headquarters…
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Transport for the North launches smartcard project
Working in partnership with Northern and TransPennine Express, the Smart on Rail project is a crucial first step in the delivery of an integrated smart travel system for the whole of the North of England.
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Transport for Wales rail franchise launches new website
A new era of the railway has begun for the people of Wales & Borders.
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Serbia’s railways to be upgraded and modernised with EBRD loan
With investments in Srbija Voz, EBRD is supporting the reduction of greenhouse gas emissions as well as stronger regional integration through better connectivity.
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DB and Siemens Mobility sign agreement for the Ideas Train at InnoTrans
The partnership aims to merge components from the two companies and develop the Ideas Train platform to create an exciting but comfortable travel experience with digital features.
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ORR calls on the industry to improve competition in the ticket gate market
Stronger competition in the markets for ticket gates and ticket vending machines will increase the level of innovation used in product development.
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In mobile we trust: The importance of investing to create a better user experience
With UK rail passengers demanding an easier, more seamless travel experience, Steve Wakeland, CEO of ITSO writes that the rail industry must move towards smart, ticketless solutions, such as mobile ticketing, to satisfy today’s modern passenger.
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Rail industry removes jargon to ensure customers pay the right fare
Customers have said that buying the right ticket can be confusing, so the rail industry will use clearer language to improve the system.
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ScotRail launches pioneering smart mobile ticketing application
By digitising the ticketing process, ScotRail is working towards securing easy, convenient and enjoyable journeys for passengers.
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UK Government supports projects to improve train journeys for disabled passengers
A series of innovative, high-tech schemes, including an augmented reality project to support people who use sign language on train journeys, will be developed after winning a government-funded competition.
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NJ TRANSIT deploys new fare collection technology on trains
NJ Transit has announced it is launching a pilot programme in which select train crews will use handheld mobile devices to scan and validate tickets...
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‘Root and branch reform’ for rail fares is on the table
Britain’s rail companies, from both the public and private sectors, are launching a public consultation to seek ‘root and branch reform’ of fares and ticketing regulation.
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Penalty fares altered to protect passengers’ genuine mistakes
Individuals who made sincere mistakes in purchasing the incorrect ticket will hopefully not be treated like fare dodgers now with the new guidance policy in place…
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Metra is stopping the sale of tickets through their website
Tickets will have to be purchased through mobile applications, ticket agents or ticket machines after June 2018 as Metra removes the option to purchase tickets from their website…
