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UK rail industry launches Alert Me by Messenger passenger service
The Alert Me by Messenger technology provides rail passengers with the available transport options and information regarding disruption and crowding.
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Northern installs new ticket vending machines at over 400 locations
As part of its wider A Better Way to Go campaign, Northern has invested £17 million in delivering a total of 621 touch-screen ticket vending machines.
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Rail’s COVID-19 Heroes – Govia Thameslink Railway (GTR)
In the latest instalment of Global Railway Review’s exclusive series, Govia Thameslink Railway (GTR) shares the experiences of some of its staff during 2020 and the wide range of roles and ways in which they have aided others throughout the pandemic.
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Avanti West Coast introduces at-seat onboard ordering service
As well as being an additional measure of safety during the COVID-19 pandemic, Avanti's new At-Seat Order service has been welcomed by accessibility groups as a way to make travel more accessible.
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UK SME survey highlights the importance of HS2 Eastern Leg receiving government approval
Results of the survey found that, of the SMEs already working on HS2, 80.5 per cent anticipated a drop in revenue should the West Midlands to Leeds route not go ahead.
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Making changes to directly improve the passenger experience
Chris Fowler, Customer Services Director at UK train operating company Southern, gives a behind-the-scenes look into the different initiatives implemented to improve their customer experience during the COVID-19 pandemic and also the future plans to support their passengers as transport demands evolve.
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Harmonising electrification and hydrogen traction on Scotland’s railways
For Global Railway Review, Dr Ben Todd, Founder and CEO of Arcola Energy, explains the benefits of hydrogen power on the Scottish rail network and details the potential of re-powering existing rolling stock in order to achieve Scotland’s zero emission targets.
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Rail cable theft – far from a victimless crime
James Nattrass, Network Rail’s Director of Incident Management and Operational Security, reflects on the repercussions of metal theft from the railway – an issue that is, sadly, still prevalent, despite COVID-19 – and the progress that continues to be made in tackling it.
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Avanti West Coast launches social media forum for disabled customers
The ‘Accessible Rail Travel with Avanti West Coast’ Facebook group connects passengers with each other in order to share their travel experiences.
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New report highlights the economic and social benefits of rail freight in the UK
The Rail Delivery Group's newest report outlines that rail freight delivers £2.5 billion in economic and social benefits to the UK annually, as well as significantly contributing to sustainability targets.
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All UK railway station managing companies commit to sustainability pledge
Following the publication of the Sustainable Stations: Best Practice Guide, all station managing companies in the UK have pledged their commitment to making the country's railway stations more sustainable.
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GB Railfreight receives first intermodal wagon sets from VTG Rail
The wagons will be used to support GB Railfreight's growing demand for intermodal services and contribute to the reduction of carbon emissions.
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Transport Focus calls for better passenger information to support social distancing
With new data showing that nine in 10 people would find it useful to have information on how busy services are, Transport Focus has called for transport operators to provide better information about the space available on board their services.
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Rail’s COVID-19 Heroes – South Western Railway
In the next instalment of Global Railway Review’s exclusive series, South Western Railway (SWR) introduces some of its team who are working beyond the job description during the pandemic, to the benefit of both SWR passengers and staff.
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Severn Valley Railway and partners to convert locomotive from diesel to hydrogen power
A Class 08 shunter will undergo a complete overhaul and receive a new hydrogen power system, marking it as the UK’s first-ever conversion of a diesel locomotive to run on hydrogen power.
