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The implementation of the new Rail Passenger Rights Regulation (EU) 2021/782 will offer a higher level of customer protection while ensuring the operation of rail services.
After a five-month multi-million pound investment, Salford Central station has now reopened to provide better accessibility for passengers.
Exclusively for Global Railway Review, Georges Gilkinet, Belgium’s Deputy Prime Minister and Minister of Mobility, explains that although Belgium may be a small country, it has great ambitions; especially when it comes to the transformation of the country’s rail sector.
The Virginia Passenger Rail Authority has announced that ridership on the Amtrak Virginia service saw a 53.2% increase in April 2023 over April 2022.
Moderated by Guy Dangerfield, Head of Transport User Strategy at Transport Focus, participants of this Roundtable explore how rail can learn from other mobility sectors to improve on-board experiences, the importance of a more personalised travel experience, and the role of technology to support how passenger input is gathered and…
South Western Railway have completed a major refurbishment on Malden Manor station ahead of its 85th birthday.
Now more than ever, rail needs to win back the trust of passengers and improve rail freight reliability. The pressure is on for train operators and infrastructure managers to manage their vehicles/crew, network services and timetable data in more efficient ways than ever before. Getting it right means safer and…
Network Rail have begun work to fully repair and restore a 130-year-old footbridge at Beverley station in Yorkshire.
Network Rail’s five-year plan for the railway in England and Wales sees increased investment in tackling climate change and improving train performances.
For Global Railway Review’s ‘Access For All’ interview series, Paul Jackson, Head of Customer and Stakeholder Engagement at open access passenger operators Hull Trains and Lumo details the many facets of work that are steering the goal of truly accessible transport for all.
ÖBB – the Austrian Federal Railways – is the biggest company advocating for climate protection in Austria, and the Nightjet has now become synonymous with sustainable travel within Europe. For customers, it is not only the network with lots of attractive destinations in Europe that counts, but also modern and…
Darren Kettle, CEO of Southern California’s regional passenger rail service, Metrolink, explores the importance of train interiors for a good passenger experience, and details some of the little things that can make a big difference.
The 56th upgraded Southeastern train has rolled out of the depot, marking the halfway point of the operator's £10 million fleet upgrade project.
In this exclusive article for Global Railway Review, Amit Bose, Administrator for the Federal Railroad Administration, discusses the importance of safety in rail, and the ways that the FRA is regulating rail in the U.S. to ensure continually improving levels of reliability, efficiency and safety.
Ian Yeowart, Managing Director of Grand Union Trains, considers that a good-looking train seat is not necessarily a comfortable seat, and explains how the new operator will ensure the ambience and comfort of its train interiors is a major priority in what they hope will be an outstanding interior layout…
