Tom Meacock, Client Director, Strategic Rail at Atkins, looks at the critical issues facing the rail sector as we look to the ‘new normal’ and how might we respond to them.
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Passenger Information Systems (PIS)
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Modern technology offers the opportunity for train passengers to have access to customised services and up-to-date information to enhance the rail journey experience. However, findings show there is a lack of knowledge about which innovations and services are most important to rail travellers.
After the United States, China and Russia, India has the fourth largest rail network in the world, which is now struggling to cope with rising passenger and freight demands. As Manoj Krishna Akhouri and Amit Kumar Jain from India’s Ministry of Railways’ Centre for Railway Information Systems (CRIS) explain, state-of-the-art technology…
Alstom's Coradia Lint regional trains have been ordered by Hessische Landesbahn for use on the Wetterau West-East subnetwork in Germany.
In an interview with Global Railway Review, Sarah Higgins, Head of Stations at London Northwestern Railway, discusses the direct and indirect effects that train stations have on the passenger experience, and how London Northwestern Railway wants its stations to become places central to the communities they serve.
A giant leap forward in mobile, always-on digital journey planning will be revealed by global infrastructure support business L.B. Foster in Hall 2/2 C60 at this year’s IT-TRANS at the Karlsruhe Trade Fair Centre in Rheinstetten, Germany on 3-5 March.
Despite improvements in recent years, the UK rail industry still needs to make significant changes to its provision of information to passengers, says ORR.
Directly integrated into the glazing of windows, smart window technology can broadcast videos with informational or promotional content, and offer passengers the ability to change window opacity to enhance their journey experience
The four trains were refurbished as part of South Western Railway's wider efforts to improve the passenger experience on its network.
With SJ aiming to be the number one digital company in Sweden, we spoke to Claes Lindholtz, Head of Digital Transformation at SJ about what digital initiatives the operator is conducting to reach this goal and how it encourages its staff and passengers to aid it on its digital journey.
With this order, Alpha Trains and Transdev continue their successful partnership, adding a further 16 new trains to the Bremen S-Bahn fleet.
Transport for Wales has pledged to invest in every railway station in Wales in a bid to improve Wi-Fi, shelters, CCTV, cycle storage and passenger information systems.
The Isle of Wight's railway infrastructure is to be modernised and its old fleet of trains replaced with former London Underground rolling stock in a bid to improve capacity and accessibility.
ScotRail has launched a new WhatsApp service for customers as part of a £4 million investment plan to improve passenger satisfaction.