John Till, Head of Information Delivery at Southeastern, tells Global Railway Review more about how their new ‘SeatFinder’ capacity tool, which allows the operator to change the way they analyse and use train load data so that they can continue to make improvements that provide confidence and reassurance to passengers.
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'Know Your Train' will allow Northern passengers to find out a wide range of information about the train that they will be travelling on in real-time.
An additional 14 TWINDEXX Vario double-deck coaches have been ordered from Bombardier Transportation for use in northwest Germany.
Metro Trains Melbourne (Metro) is keeping its trains maintained to the highest standard to improve the experience for passengers, with the latest technical upgrades keeping fleets performing at their best.
The UK's Office of Rail and Road (ORR) has called for passengers to receive more effective advice and reassurance during disruption, with clear and reliable information.
Time - the world’s most precious commodity, and one we can’t create any more of. But just how precious is it? One way of thinking about it is in terms of opportunity cost — or what economists call 'the value of what you forgo by doing one thing and not…
Southeastern, the train company running services into London and the South East, is the first in the UK to share train load data directly with passengers so they can understand carriage capacity before boarding services and social distance more effectively.
Thameslink passengers using St Pancras station will now benefit from clearer, more comprehensive information on seven new screens at the street-level entrance to the operator’s subterranean platforms.
On trial until December 2020, the high-definition colour screen will provide passengers with easy-to-understand up-to-the-minute journey information.
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
The new system introduced by National Rail will help to enable social distancing and keep passengers safe while travelling.
Tom Meacock, Client Director, Strategic Rail at Atkins, looks at the critical issues facing the rail sector as we look to the ‘new normal’ and how might we respond to them.
Modern technology offers the opportunity for train passengers to have access to customised services and up-to-date information to enhance the rail journey experience. However, findings show there is a lack of knowledge about which innovations and services are most important to rail travellers.
After the United States, China and Russia, India has the fourth largest rail network in the world, which is now struggling to cope with rising passenger and freight demands. As Manoj Krishna Akhouri and Amit Kumar Jain from India’s Ministry of Railways’ Centre for Railway Information Systems (CRIS) explain, state-of-the-art technology…