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The MTA Long Island Rail Road has unveiled a new QR code programme allowing passengers to promptly report toilet issues for swift resolution, aiming to enhance passenger satisfaction during travel.
Northern have introduced a new artificial intelligence system to count the number of passengers on their services.
21 May 2024 | By
Virgin Trains Ticketing has today issued its 'Charter for Change' report, calling for politicians to urgently reform rail retail and unlock a better deal for passengers. New research from the retailer reveals that more than half (57%) of passengers have no idea that train operators can restrict certain train fares;…
LG Display have equipped Korea's new high-speed underground railway with OLED displays, ahead of the line's opening.
Northern have introduced Makaton information boards for customers, detailing sites and features of the local area.
Metrolinx have released a new GO Train schedule, informing their customers of some changes to a timetable, and an increased service.
The European rail sector is promoting sustainable travel for those participating in ERASMUS+, creating the Interrail Global Pass.
ALLRAIL have issued a statement calling the Transmodel NeTEX the "tried and tested" technical standard for door-to-door bookings.
SNCF Voyageurs' TGV INOUI have renewed their partnership with Moment to expand their on-board digital infotainment.
This week's 'Off the Rails' features Worldline's Martin Howell, who I interviewed at Transport Ticketing Global 2024, earlier this month.
22 March 2024 | By
Watch our FREE webinar and gain valuable insights into human factors affecting rail safety. Discover the root causes behind these mistakes and explore successful projects implemented by RSSB experts to prevent them.
The UK operator Northern have worked out the sites most visited by its passengers.
Nokia have signed an agreement to deliver mission-critical communications for a driverless fleet for Sydney Metro.
The UK operator Northern have started using artificial intelligence (AI) to trial British Sign Language (BSL) on their trains.
London TravelWatch Chief Executive Michael Roberts has issued a comment on the naming of the London Overground services by TfL.
