ORR calls for implementation of automatic passenger information notifications
The Office of Rail and Road has called for all train companies to implement a system which automatically notifies passengers of any travel changes.
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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
The Office of Rail and Road has called for all train companies to implement a system which automatically notifies passengers of any travel changes.
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Platforms at three stations between Manchester Piccadilly and Manchester Airport are being extended for passengers as part of an £8.5m Network Rail investment.
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Craig Waters, Editor of Global Railway Review, explores what made the headlines in the rail industry during week 28 Nov - 02 Dec 2022.