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UK rail passengers will benefit from ‘one-click’ compensation
The automated claims systems, available via smartphones and smartcard registration, will make compensation claims easier for customers.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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Can rail digitalisation open highly lucrative non-farebox revenue streams?
Ian Reynolds, Managing Director of KBH On-Train Media, believes improvements in on-board connectivity have the potential to revolutionise rail travel as we know it, and open up highly lucrative new revenue streams for the industry and the economy as a whole.
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Innovate UK & DfT seek projects to support cleaner & more efficient railways
Innovate UK is to launch a competition on behalf of the Department for Transport (DfT) that will allow businesses to apply for a share of £3.5 million funding to encourage innovation in the UK rail sector, demonstrate new technologies to customers and industry and help to build better railways for…
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Record-breaking InnoTrans proves rail sector is booming
With international guest numbers reaching over 161,000 and more than 3,000 exhibitors showcasing their products and solutions, this year’s record-breaking InnoTrans trade fair has once again proved to be the driving force of the rail sector.
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Hong Kong high-speed line begins operations
The Guangzhou-Shenzhen-Hong Kong High Speed Rail (HSR) link, which connects Hong Kong with the 25,000km high-speed rail network in the Mainland of China, launched passenger services from the brand-new West Kowloon station on 23 September 2018.
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The UK’s Hull Trains celebrates its 18th birthday
Long distance train operating company Hull Trains is celebrating 18 years since its first-ever train departed London-bound from Hull.
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DB and Siemens Mobility sign agreement for the Ideas Train at InnoTrans
The partnership aims to merge components from the two companies and develop the Ideas Train platform to create an exciting but comfortable travel experience with digital features.
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Stadler’s new Traverso FLIRT trains to replace SOB’s existing fleet
The new vehicles offer a high-quality passenger experience with carefully designed interiors that will satisfy all customers on board.
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Opening Ceremony: What really matters is infrastructure and capacity
InnoTrans 2018 was summarised by EU Transport Commissioner, Violeta Bulc, as a vision into the future of rail, but also as an opportunity to analyse what we are doing in the industry today.
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Network Rail’s new £280 million deal will transform passenger experience
Network Rail signs a five-year contract with JCDecaux to handle in-station advertising and the transition to 100 per cent digital advertising.
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Caltrans releases the 2018 California State Rail Plan
Caltrans has worked with state, regional and local partners to develop a vision that supports increased efficiencies and connectivity across the state.
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Train service punctuality is improving for UK customers in the North
After disappointing timetable problems in May, TPE, Northern and Network Rail have a strong focus on improving the punctuality of their services.
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In mobile we trust: The importance of investing to create a better user experience
With UK rail passengers demanding an easier, more seamless travel experience, Steve Wakeland, CEO of ITSO writes that the rail industry must move towards smart, ticketless solutions, such as mobile ticketing, to satisfy today’s modern passenger.
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Network Rail agrees £1.46bn commercial estate sale to help fund railway upgrade plan
Network Rail has agreed terms with Telereal Trillium and Blackstone Property Partners for the sale of its commercial estate portfolio. Proceeds from the £1.46 billion transaction will help fund the large-scale railway upgrade plan, bringing major improvements for passengers and reducing the need for taxpayers to fund the railway.
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InnoTrans 2018 Event Preview
Global Railway Review’s coverage of InnoTrans 2018 begins right here. Read on to find out what the trade fair has is in store for attendees this year between 18-21 September, and discover what products and showcases will be on display.
