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Bombardier to provide 32 OMNEO double-deck trainsets for French intercity lines
Repeat order from SNCF Mobilités for Centre-Val de Loire will bring spacious seats, Wi-Fi and easier access for increased passenger comfort…
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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Better mobile and Wi-Fi connectivity for UK rail passengers
The government begins an ambitious plan that could see UK’s train passengers benefit from a dramatic improvement in on board mobile and Wi-Fi connections…
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Futuristic train fleet in the making for TransPennine Express
TransPennine Express customers are a step closer to experiencing brand new, high quality trains as Hitachi begins work on an intercity fleet to start service in 2019…
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Virtual ticket agents help Greater Anglia passengers at ticket machines
Rail passengers in East Anglia, if struggling with the machine, can now press a button which will put them through to a real person who can help buy tickets and find the best fares…
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Set to transform cross-border services, Azuma train debuts in Highlands
Virgin Azuma is expected to innovate cross-border services for five of Scotland’s cities, bringing comfort and luxury for travelling passengers…
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£2.5 million accessibility scheme at Carshalton station to go ahead
Rail passengers in Carshalton can expect easier journeys as Network Rail’s proposals for step-free access between the station entrances and platforms are approved…
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60 AVENTRA vehicles will improve the London commute
Bombardier’s new rolling stock and maintenance contracts for c2c franchise will see maintenance service teams ensure a more reliable service...
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Deutsche Bahn now offers Berlin to Munich service in less than four hours
17 million people in Germany will benefit from shorter journey times, new direct services and better connections as Deutsche Bahn (DB) expects its market share on this route to double, reaching a figure of 40 per cent…
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DB Südostbayernbahn developing the regional train of the future
Public transport mobility behaviours and customer requirements in Germany are rapidly changing. Südostbayernbahn, a wholly-owned subsidiary of Deutsche Bahn AG, has proposed a solution: the ‘Ideas Train’. Project Manager, Julian Follner, explains more…
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Evolution of rail franchising forms part of UK government’s new ‘strategic vision for rail’
The UK’s Transport Secretary Chris Grayling today (29 November 2017) has set out a new vision for Britain’s railways, including plans to end the operational divide between track and train and an evolution of the franchising system.
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Research shows value for money remains top priority for rail passengers
The UK’s independent watchdog Transport Focus recently asked more than 12,800 people to rank things that would most improve their journey experience. The results have showed that value for money came top, followed by getting a seat and improved punctuality.
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Trainline launches UK’s most advanced voice activated rail app
Trainline has launched a voice app built for the Google Assistant.
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c2c is once again named as the UK’s most punctual operator
According to the latest punctuality figures published by Network Rail, Trenitalia UK-owned train operator c2c has returned to its position as the most punctual operator in Britain.
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Three countries to be connected by the environmentally-friendly Avelia Pendolino
From December 2017, Alstom’s high-speed train – the Avelia Pendolino – will connect Germany, Italy and Switzerland when Deutsche Bahn, Trenitalia and SBB introduce a timetable change and offer a new direct service.
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Amtrak sets ridership, revenue and earnings records for FY 2017
Amtrak has released figures that show record ridership, revenue and earnings for its Fiscal Year (FY), which ended 30 September 2017.
