The ‘Accessible Rail Travel with Avanti West Coast’ Facebook group connects passengers with each other in order to share their travel experiences.
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Avanti West Coast
Avanti West Coast is the operator of the West Coast Main Line service in the UK. On 8 December 2019, Avanti West Coast took over from Virgin Trains to deliver a cleaner, greener railway to drive the West Coast forward.
FirstGroup have successfully completed a trial of the ‘rail 5G’ gigabit track to train solution on the Isle of Wight, paving the way for full commercial deployment on Britain’s busiest railway. For Global Railway Review, Simon Holmes, FirstGroup’s Head of Engineering Digital Communications and Managing Director of Evo-rail (a FirstGroup…
One year on from the beginning of the COVID-19 pandemic, many train operating companies have found themselves reflecting on such a pivotal year and its impact on the industry. As part of Global Railway Review’s relaunch of its exclusive COVID-19 Heroes series, five employees from Avanti West Coast discuss the…
New welding and painting facilities are now in operation at Hitachi Rail's manufacturing base in Newton Aycliffe, representing a £110 million investment.
Bob Powell, Customer Proposition Director at Avanti West Coast, works closely with the Digital Technology Team on improving connectivity and Wi-Fi on-board trains which serve the West Coast Main Line. For Global Railway Review, he details the strategies for providing a seamless connection and reliable internet service that is so…
The agreement with DfT has outlined that FirstGroup will not be required pay a pre-existing franchise agreement termination sum for Avanti, but must pay a contribution of £33.2 million for SWR.
Reliable connectivity has become an ‘expected norm’ in our everyday lives, including when stepping onto a train. With passengers expecting to be able to work, access up-to-date information and be entertained while they travel, this In-Depth Focus showcases the on-board connectivity strategies of three different train operating companies and how…
In this issue, we feature articles from industry experts on a vast range of topics including: Transforming Australia’s freight network; HS2: Continuing to innovate to drive the workforce skills agenda; Making switch machines intelligent plus our 'On-Board Connectivity' and 'Winter Preparedness' In-Depth Focuses.
To ensure safe travel for passengers during the UK Christmas travel window, the government has outlined a range of new measures for transport, including enhancing rail services, postponing and accelerating rail engineering works and cutting ticket charges.
A solar-powered scarecrow that mimics the calls of a hawk is being used to ward off birds causing delays to passengers travelling between Manchester and London Euston.
Network Rail's £3.4 million Great North Rail Project upgrade will make overhead line equipment (OLE) more resilient on the West Coast Main Line between Preston and Carlisle.
All train operators in Britain and Network Rail are now signed up to the Sunflower scheme, designed to enable people with non-visible disabilities to discreetly let others know that they might require a little more time, support or assistance when travelling.
As part of Global Railway Review’s Improving Rail’s Environmental Impact series, the Head of Sustainability at Avanti West Coast, Gareth Williams, discusses the operator’s efforts to improve its energy consumption and carbon footprint by working with local communities and passengers.
Following new research from Transport Focus, it was found that only 35 per cent of UK passengers who were eligible claimed compensation for their delayed journey.
In an interview with Global Railway Review, Richard Scott, Partnerships and Strategy Director for the West Coast Partnership, explains what Avanti West Coast will focus on, going forward, to deliver a better passenger experience.