Avanti West Coast has been awarded a long-term contract by DfT following significant improvements across reliability, punctuality and customer satisfaction.
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Avanti West Coast
Avanti West Coast is the operator of the West Coast Main Line service in the UK. On 8 December 2019, Avanti West Coast took over from Virgin Trains to deliver a cleaner, greener railway to drive the West Coast forward.
Simon Kendler, National Vice-Chair for Young Rail Professionals and Regional Freight Manager for Network Rail, discusses the importance of developing diversity in the rail industry and describes how the Railtex event highlighted inclusion.
Following six months of significant progress, the UK Government have extended Avanti West Coast’s contract until 15 October 2023.
Avanti West Coast are offering a new low-cost ticket aimed at customers who can be more flexible with their journeys.
Avanti West Coast have launched the Travel Companion communication channel which aims to reassure and enable independent travel for disabled customers.
Network Rail is investing £800,000 to create an inclusive and accessible Assisted Travel Lounge for disabled passengers at Manchester Piccadilly station.
Peter Williams, Fleet and Performance Data Manager at Avanti West Coast, explains how their collaborative and dynamic approach to fleet monitoring and maintenance helps to increase the efficiency, reliability, and the availability of its trains.
Comprising operation of Avanti West Coast, the contract extension will now run until the end of March 2023.
Avanti West Coast has become a member of UK Rail Research Innovation Network which brings together world-leading experts and facilities across the industry.
HS2 stations will be developed using AI to create a stress-free passenger experience of the future as part of a collaborative project led by OpenSpace Group.
Avanti West Coast’s first refurbished Pendolino has re-entered service following a £117 million upgrade which includes more than 2,000 extra Standard Class seats.
UK Rail for Ukraine will be sending more than a million items of aid to Ukraine in response to the humanitarian crisis in the region.
The ‘Seat Picker’ feature gives Avanti West Coast app users the ability to select their ideal seat for their journey and view how busy trains are when booking journeys.