Network Rail is investing £800,000 to create an inclusive and accessible Assisted Travel Lounge for disabled passengers at Manchester Piccadilly station.
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Avanti West Coast
Avanti West Coast is the operator of the West Coast Main Line service in the UK. On 8 December 2019, Avanti West Coast took over from Virgin Trains to deliver a cleaner, greener railway to drive the West Coast forward.
Peter Williams, Fleet and Performance Data Manager at Avanti West Coast, explains how their collaborative and dynamic approach to fleet monitoring and maintenance helps to increase the efficiency, reliability, and the availability of its trains.
Comprising operation of Avanti West Coast, the contract extension will now run until the end of March 2023.
Avanti West Coast has become a member of UK Rail Research Innovation Network which brings together world-leading experts and facilities across the industry.
HS2 stations will be developed using AI to create a stress-free passenger experience of the future as part of a collaborative project led by OpenSpace Group.
Avanti West Coast’s first refurbished Pendolino has re-entered service following a £117 million upgrade which includes more than 2,000 extra Standard Class seats.
The ‘Seat Picker’ feature gives Avanti West Coast app users the ability to select their ideal seat for their journey and view how busy trains are when booking journeys.
Passengers in Cumbria are benefiting from newly resurfaced platforms at Carlisle station as part of a £6.5 million railway investment by Network Rail.
Work on a four kilometre section of the West Coast Main Line has been completed to prevent tracks from flooding and make future journeys more reliable.
Avanti West Coast has become the first train operator to have achieved the Shaw Trust Web Accreditation, after its website tested successfully for people with a wide range of disabilities to access.
The ‘Rail to the COP’ initiative will transport 500 travellers from Amsterdam to Glasgow, with the aim of raising awareness of the importance of rail transport and climate targets.
Here, Patrick McDougall, CEO of Nexus Alpha, provides thoughts on a number of topics, from how to improve customer information, how the industry reacted to COVID-19, through to sustainability and how solar powered passenger information signs can help train operators move towards net zero.
Find out what these industry experts think about topics including: the role of accessibility in delivering an exceptional passenger experience; how digital solutions can support a more seamless journey; the changes passengers can expect following the pandemic; and the importance of making a rail journey more attractive than taking the…
Packed full of exclusive content, including: a Roundtable discussion on Improving the Passenger Experience; an In-Depth Focus to explore Rail’s Role In Reaching Zero Carbon Targets; the continual progress of Russian Railways’ digital transformation; the digital optimisation of track maintenance in Hungary; and much more!