Over the past six months, Network Rail have been working on waterproofing and strengthening the ceiling of the High Neck Tunnel between Liverpool Central and Brunswick station.
List view / Grid view
Survey results published by Transport Focus have shown that passengers on Great Northern are the most satisfied in the UK with the cleanliness of their train.
With customers beginning to use rail services again after years of restrictions, Anthony Smith, Chief Executive of Transport Focus, explains why train operators need to focus on offering a reliable, punctuality service for passengers and how this can help rail grow in the years ahead.
Transport Focus has published its latest passenger satisfaction survey which reveals punctuality and reliability are the most important drivers of overall satisfaction.
The survey's results show that overall passenger satisfaction has increased, but passengers in various regions across the UK are still suffering from less than optimal performance.
Following its best performance year in 2019, Merseyrail has been named the most punctual rail operator for the second year in a row.
The new technology will mean high-quality train CCTV is linked directly to the control centre, with wireless connectivity across the Merseyrail network.
An undercover investigation run by Which? found train company staff are failing to correctly advise passengers that have been delayed and are owed compensation…
12 January 2016 | By Katie Sadler, Digital Content Producer, European Railway
Five rolling stock manufacturers have been shortlisted by Merseytravel to enter the next stage of the tender process for new Merseyrail trains.
24 August 2015 | By Victoria White
The first of three platform upgrades at Moorfields station, part of a £12m investment by Network Rail, has been completed...