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ScotRail launches pioneering smart mobile ticketing application
By digitising the ticketing process, ScotRail is working towards securing easy, convenient and enjoyable journeys for passengers.
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Smart/Contactless Ticketing
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UK Government supports projects to improve train journeys for disabled passengers
A series of innovative, high-tech schemes, including an augmented reality project to support people who use sign language on train journeys, will be developed after winning a government-funded competition.
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‘Mobilising rail’ for the MaaS generation
Mike Lambrou, VP, Head of Sales, UK for CellPoint Mobile, discusses how a seamless journey must begin with passengers booking and paying for rail tickets directly from their mobile devices.
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International Rail Development speaker interview: Johan Sundin
Global Railway Review speaks to Johan Sundin, Head of Strategic Production Support for The East Link Project at Trafikverket, to find out his views on competition within the rail sector, new digitalisation initiatives and what he believes are some of the biggest challenges facing the rail sector...
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NJ TRANSIT deploys new fare collection technology on trains
NJ Transit has announced it is launching a pilot programme in which select train crews will use handheld mobile devices to scan and validate tickets...
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Mobile ticketing now available on Great Western Railway
Tickets can now be purchased on smartphones or tablets across the GWR network, following their ticketing system upgrade…
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Metra is stopping the sale of tickets through their website
Tickets will have to be purchased through mobile applications, ticket agents or ticket machines after June 2018 as Metra removes the option to purchase tickets from their website…
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UK passengers are making less mistakes when purchasing tickets from machines
Research has found that newer machines have made it easier for travellers to purchase tickets correctly from the ticket vending machines, however there are still improvements that need to be made…
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Elizabeth line fares to be the same price as a similar Tube journey
Transport for London (TfL) have announced that Elizabeth line pay-as-you-go fares within Zones 1-6 will be the same as the fares on existing TfL services, ensuring affordable travel for millions of Londoners when the railway opens through central London in December 2018.
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Transport Focus and HS2 explore what passengers think about future railways
A ‘customer community’ established between Transport Focus and HS2 Ltd has revealed what future railways – such as HS2 – should aim to offer passengers, with payment and ticketing, luggage and catering being the three most important areas...
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Caltrain to launch mobile ticketing app
Caltrain Mobile is set to launch on 10 February 2018, allowing riders to purchase and activate tickets using their smartphone devices.
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Virtual ticket agents help Greater Anglia passengers at ticket machines
Rail passengers in East Anglia, if struggling with the machine, can now press a button which will put them through to a real person who can help buy tickets and find the best fares…
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DB Südostbayernbahn developing the regional train of the future
Public transport mobility behaviours and customer requirements in Germany are rapidly changing. Südostbayernbahn, a wholly-owned subsidiary of Deutsche Bahn AG, has proposed a solution: the ‘Ideas Train’. Project Manager, Julian Follner, explains more…
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Orchestrated mobility: Mobile app solutions for seamless travel
On 9 November 2017, Global Railway Review hosted a webinar in association with Axon Vibe, which explored how smart mobile apps can help create seamless passenger experiences and provide opportunities for new sources of revenue. Here, Axon Vibe’s Thomas Annicq (CEO US), John Fagan (CTO) and Kilian Ulm (Head of…
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Trainline adds new languages and websites
Trainline, the independent digital rail platform, has announced new digital initiatives that will allow customers around the world to purchase train tickets in their own language.
