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The partnership aims to merge components from the two companies and develop the Ideas Train platform to create an exciting but comfortable travel experience with digital features.
With UK rail passengers demanding an easier, more seamless travel experience, Steve Wakeland, CEO of ITSO writes that the rail industry must move towards smart, ticketless solutions, such as mobile ticketing, to satisfy today’s modern passenger.
Customers have said that buying the right ticket can be confusing, so the rail industry will use clearer language to improve the system.
By digitising the ticketing process, ScotRail is working towards securing easy, convenient and enjoyable journeys for passengers.
A series of innovative, high-tech schemes, including an augmented reality project to support people who use sign language on train journeys, will be developed after winning a government-funded competition.
Mike Lambrou, VP, Head of Sales, UK for CellPoint Mobile, discusses how a seamless journey must begin with passengers booking and paying for rail tickets directly from their mobile devices.
Global Railway Review speaks to Johan Sundin, Head of Strategic Production Support for The East Link Project at Trafikverket, to find out his views on competition within the rail sector, new digitalisation initiatives and what he believes are some of the biggest challenges facing the rail sector...
NJ Transit has announced it is launching a pilot programme in which select train crews will use handheld mobile devices to scan and validate tickets...
Tickets can now be purchased on smartphones or tablets across the GWR network, following their ticketing system upgrade…
Tickets will have to be purchased through mobile applications, ticket agents or ticket machines after June 2018 as Metra removes the option to purchase tickets from their website…
Research has found that newer machines have made it easier for travellers to purchase tickets correctly from the ticket vending machines, however there are still improvements that need to be made…
Transport for London (TfL) have announced that Elizabeth line pay-as-you-go fares within Zones 1-6 will be the same as the fares on existing TfL services, ensuring affordable travel for millions of Londoners when the railway opens through central London in December 2018.
A ‘customer community’ established between Transport Focus and HS2 Ltd has revealed what future railways – such as HS2 – should aim to offer passengers, with payment and ticketing, luggage and catering being the three most important areas...
Caltrain Mobile is set to launch on 10 February 2018, allowing riders to purchase and activate tickets using their smartphone devices.
Rail passengers in East Anglia, if struggling with the machine, can now press a button which will put them through to a real person who can help buy tickets and find the best fares…
