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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
A statement released by Grant Shapps, Secretary of State for Transport, has raised concerns over the financial viability of the Northern franchise operated by Arriva Rail North.
Michael Matheson, Cabinet Secretary for Transport, Infrastructure and Connectivity for the Scottish Parliament, explains that although Scotland’s commitment to decarbonise its passenger rail services is demanding, it is indisputably something that must be tackled to benefit future generations.
International train ticket sales saw an increase of 13 per cent from the previous year, with passengers travelling further afield by rail.
The European Investment Bank (EIB) is to provide €185 million to fund new rolling stock which will help modernise regional rail in Greater Berlin.
CodingCat's winning entry to HackTrain VI found that there was spare capacity in parts of Britain's rail network that could be used to improve operations.
Over 1,000 station improvements have been made across England's Northern network, with more planned to be undertaken throughout 2020.
As Metro Trains Melbourne celebrates its 10-year anniversary, CEO Raymond O’Flaherty talks about the train operator’s milestones and how it will need to continue its transformation to provide a safe and reliable future service for the city’s rapidly-growing population.
The new podcast series will allow for industry professionals to discuss commuter questions and contribute to topic-led insight pieces.
16 December 2019 | By
Global Railway Review spoke to Richard Thomas, UKRRIN Industrial Fellow in Data Integration and Cybersecurity at the University of Birmingham about how the sector can drive innovation forward by communicating with each other and keeping the railways relevant by using data to deliver good passenger experience.
The life-saving defibrillators are to be fitted at stations across one of the UK's biggest rail networks, covering London and nine counties.
10 December 2019 | By
We speak to Gerald Schinagl, Digital Innovation Manager at ÖBB about how the company is boldly moving forward with its digital initiatives to improve operations and ensure passenger and employee satisfaction.
First Trenitalia has awarded British-based train manufacturer Hitachi Rail a contract worth more than £350 million to provide and maintain 23 new InterCity trains for Avanti West Coast services.
The new West Coast Partnership between FirstGroup and Trenitalia will bring a package of improvements for passengers, including new and refurbished trains, better stations and simplified fares.
UK train operating company, Northern, has announced the introduction of brand-new trains from Sunday 15 December 2019 to serve Lincoln and East Midlands.
VIA Rail Canada has reported an increase in ridership and in passenger revenues for the third quarter of 2019, compared to the same period in 2018.
