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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
16 December 2019 | By
Global Railway Review spoke to Richard Thomas, UKRRIN Industrial Fellow in Data Integration and Cybersecurity at the University of Birmingham about how the sector can drive innovation forward by communicating with each other and keeping the railways relevant by using data to deliver good passenger experience.
The life-saving defibrillators are to be fitted at stations across one of the UK's biggest rail networks, covering London and nine counties.
10 December 2019 | By
We speak to Gerald Schinagl, Digital Innovation Manager at ÖBB about how the company is boldly moving forward with its digital initiatives to improve operations and ensure passenger and employee satisfaction.
First Trenitalia has awarded British-based train manufacturer Hitachi Rail a contract worth more than £350 million to provide and maintain 23 new InterCity trains for Avanti West Coast services.
The new West Coast Partnership between FirstGroup and Trenitalia will bring a package of improvements for passengers, including new and refurbished trains, better stations and simplified fares.
UK train operating company, Northern, has announced the introduction of brand-new trains from Sunday 15 December 2019 to serve Lincoln and East Midlands.
VIA Rail Canada has reported an increase in ridership and in passenger revenues for the third quarter of 2019, compared to the same period in 2018.
Four of Britain’s biggest railway stations will now offer passengers with hidden disabilities a discreet way to ask for extra help while making their journeys.
The new regulation will strengthen the rights of passengers in the face of delays and cancellations, and will limit the financial impact on rail operators.
FirstGroup and Trenitalia have unveiled that Avanti West Coast will be the name of the new InterCity West Coast rail franchise in the UK, heralding a new era of innovative high-speed rail services.
Anthony Smith, Chief Executive of Transport Focus speaks to Global Railway Review's Editor, Craig Waters, about what Britain's railways do best, how the industry needs to change, the use of innovative technology, and are Britain's rail passengers getting the best deal?
Louise Cheeseman, Managing Director of Hull Trains, writes that the introduction of its brand new £60 million fleet of trains will not only revolutionise travel between Hull and London – but will also help the firm achieve its aim of being the best train operating company in the UK.
Following the launch of the first train in July 2019, Northern's newest fleet have reached a landmark two million customer journeys.
This issue includes articles about Hull Trains’ new hi-tech fleet, establishing a new safety culture for European railways, how HS2 and NPR will be key to upskilling UK plc, the latest infrastructure modernisation projects in Croatia, In-Depth Focus sections on Noise & Vibrations and Rail Traffic Management Systems, plus experts…
Rail services throughout Wales will benefit from the Sunday Railway Revolution, contributing to the creation of a truly seven-day railway.
