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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
The railways across the Nordic region are already some of the world’s most efficient and forward-thinking networks. But with increased passenger and freight demand, plus industry requirements to be more sustainable, the region’s railways must continue to invest and adapt to safeguard its future. This Leaders’ Debate gives key industry…
9 October 2019 | By
FS Italiane has shown strong growth in the first half of 2019, reporting a 2.2 percent rise in its operating revenues to a total of €5.98 billion.
Plans announced by Transport for Wales (TfW) will ensure space for up to 6,500 more commuters a week from December 2019, plus the introduction of additional trains across the Wales and Borders rail network.
30 September 2019 | By
Network Rail has announced it will be offering free Wi-Fi at all of its stations from next year as part of a significant digital investment.
A technical analysis by Midlands Connect has revealed for the first time that HS2 would free up enough space on Britain’s existing railway network to improve rail services for 73 stations across the country.
In a first of its kind for England, the West Midlands Grand Rail Collaboration (GRC) has been established to ensure a close working relationship across the rail industry to coordinate improvements which will ultimately enhance passenger satisfaction.
With over 100 million passenger journeys in a decade and 48 million miles travelled collectively, Southeastern celebrates 10 years of high-speed train service.
Over 350 Arriva Rail London employees will complete a training course to improve the travelling experience of passengers on the London Overground who are deaf or hard of hearing.
Passengers have been promised a 'new beginning in rail travel' as airline-style at-seat food and drink services will be featured on Hull Trains' new fleet.
The UK's ORR has released a new way of measuring punctuality which is hoped will help the industry focus on boosting performance for passengers.
No matter where in the world, today’s passengers demand efficient and seamless journeys. Across the dense Paris region public transport network, SNCF Transilien has adopted a digital, multimodal approach that focuses on the customer and brings together all modes of sustainable transport to make journeys smoother and simpler. Gilles Artese,…
For our next Women Inspiring Rail instalment, Dyan Crowther, Chief Executive Officer of HS1 Ltd, explains how she believes it is crucial for operations to focus on improving the passenger experience and her thoughts on diversifying the rail sector's workforce.
Transport for Wales has pledged to invest in every railway station in Wales in a bid to improve Wi-Fi, shelters, CCTV, cycle storage and passenger information systems.
In this issue we feature articles from industry experts on a vast range of topics including: Russian Railways' digital platform; investments in Sri Lanka’s rail sector; an event preview of Digital Rail Revolution 2019; using modern solutions and innovations to maintain railway tracks; how project SHERPA is helping railways to…
In line with RegioJet's surge in passenger numbers, the train operator has placed double-decker trains into operation to cope with demand and to increase passenger satisfaction.
