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Virgin Trains customers to benefit from new partnership in the West Midlands
A new partnership demonstrates a commitment to promoting sustainable transportation options which can benefit both the passengers and the region.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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Southeastern completes £30 million revamp, benefitting 625,000 daily passengers
To improve passenger experience, comfort and cleanliness, Southeastern heavily invested in refurbishing 112 of their trains.
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ScotRail launches pioneering smart mobile ticketing application
By digitising the ticketing process, ScotRail is working towards securing easy, convenient and enjoyable journeys for passengers.
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Millions of pounds dedicated to improving accessibility for all passengers
The Inclusive Transport Strategy, backed by hundreds of million pounds, will help ensure passengers with reduced mobility can travel confidently and easily.
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New Manchester Piccadilly Strategic Regeneration Framework approved
The 2018 Manchester Piccadilly Strategic Regeneration Framework (SRF) has been approved by the City Council following public consultation.
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The extent of overcrowding on London trains has been revealed
Lobby group states commuters are being packed into trains “like sardines”, with London labelled as one of the worst offenders in England and Wales.
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The Connected Railway In-Depth Focus 2018
Innovative and intelligent solutions are greatly impacting the rail sector. The digital era has the potential to not only revolutionise rail transportation for passengers and freight, but also provide operators and infrastructure owners with a more connected and streamlined approach to how they run their services.
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Issue 4 2018 – Digital version
In this issue: maximising condition monitoring systems for bogies & wheelsets, transforming the performance of track switches, and bridging the high-speed gap between Hong Kong & Mainland China
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Moscow’s Aeroexpress carried over 1.5 million people during the World Cup
The Aeroexpress in Russia transported more passengers than expected but the services continued to run on time and electronic sales channels experienced no problems.
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First ombudsman in rail appointed to improve the complaints procedure
Rail industry appoints Dispute Resolution Ombudsman to rule on complaints as part of the rail industry’s plan to change and improve…
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Czech Railways places €115m order with consortium for 50 passenger cars
Czech Railways (České dráhy – ČD) has ordered 50 Viaggio Comfort passenger cars from a consortium of Škoda Transportation and Siemens. The total value of the order is approximately €115 million.
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Amtrak is exploring market offerings to replace current fleet
In a continued effort to modernise equipment and improve the experience for its customers, Amtrak is going to the marketplace to explore the availability of rail vehicles to eventually replace the existing Amfleet I.
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Global Railway Review’s round-up of InnoTrans 2018 news (June)
On 18 September 2018, the Messe Berlin will open its doors once again to host the world's largest rail-focused trade fair. With the event getting closer, Global Railway Review takes a look at some recent InnoTrans headlines to explore what visitors to the twelfth exhibition can expect to see.
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UK Government supports projects to improve train journeys for disabled passengers
A series of innovative, high-tech schemes, including an augmented reality project to support people who use sign language on train journeys, will be developed after winning a government-funded competition.
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‘Mobilising rail’ for the MaaS generation
Mike Lambrou, VP, Head of Sales, UK for CellPoint Mobile, discusses how a seamless journey must begin with passengers booking and paying for rail tickets directly from their mobile devices.
