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InnoTrans 2018: Keeping passengers happy by keeping it clean
A range of countries will demonstrate the innovations related to keeping train interiors and exteriors clean, therefore ensuring a satisfied passenger…
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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Europe’s top three high-speed and long-distance operators revealed in new report
A comparison report of Europe’s high-speed and long-distance train services has been published by Loco2, revealing that SBB, Deutsche Bahn and ÖBB are the top three train operators for passengers belonging to 12 types of audiences, including foodies, business travellers, pet owners, backpackers, families with children and many more...
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NJ TRANSIT deploys new fare collection technology on trains
NJ Transit has announced it is launching a pilot programme in which select train crews will use handheld mobile devices to scan and validate tickets...
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Whitepaper: Mobile-first revenue generation for passenger transport and the future of mobility
WE MAKE TRAVEL EASIER™ CellPoint Mobile provides airlines, passenger transportation providers, and hospitality companies across the globe with flexible, configurable solutions that help them collect revenues from the mobile channel and profitably manage interactions and transactions from both the selling side and the payment side...
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Brightline partners with ride-sharing company Lyft
The privately owned, inter-city passenger rail service in the U.S. is supporting multi-modal transportation and simplifying the travel experience for their users…
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Top 10 reasons to bring high-speed rail to America
According to the US High Speed Rail Association (USHSR), congestion relief, safety, economic development and an alternative to flying are just some of the top 10 reasons to bring high-speed rail to America...
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UK rail regulator to create assisted travel advisory group
The Office of Rail and Road (ORR) has announced it will create an advisory group to support work on potential updates to the guidance that the rail industry uses to form accessibility policies.
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VIA Rail celebrates achievements and resolves contribution to a sustainable future
Last year marked an important landmark in the history of VIA Rail Canada (VIA Rail) as the company celebrated its 40th anniversary. In the 2017 Sustainable Mobility Report, Canada’s national passenger rail carrier highlighted their plans to transform mobility and contribute to Canada’s growth.
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Turning a train journey in to a pleasant experience
In order to attract more passengers onto trains, we must ensure the highest quality journey experience. To provide the best service possible, Netherlands Railways (NS) has committed to placing the customer at the very heart of its mission statement and developed a measuring instrument that enhances the complete train journey…
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Penalty fares altered to protect passengers’ genuine mistakes
Individuals who made sincere mistakes in purchasing the incorrect ticket will hopefully not be treated like fare dodgers now with the new guidance policy in place…
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VIA Rail Canada awards $54 million accessibility contract to Bombardier
The agreed renovations of VIA Rail Canada’s train cars will save money, reduce pollution, increase job prospects within the region and greatly enhance the comfort and accessibility of the transport network…
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Regional Debate – Scandinavia
2 April 2018 | By
Scandinavia’s rail network is already one of the world’s most advanced, and one that continues to benefit from investment and support. This regional debate involving some key industry leaders explores the driving forces behind the region’s rail success and provides a platform for discussion on the future of rail in…
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Issue #2 2018 – Digital version
Discover how intelligent predictive maintenance techniques and innovative ways of analysing data are key in assisting railways to reduce costs and perform more reliably
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UK passengers are making less mistakes when purchasing tickets from machines
Research has found that newer machines have made it easier for travellers to purchase tickets correctly from the ticket vending machines, however there are still improvements that need to be made…
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Elizabeth line fares to be the same price as a similar Tube journey
Transport for London (TfL) have announced that Elizabeth line pay-as-you-go fares within Zones 1-6 will be the same as the fares on existing TfL services, ensuring affordable travel for millions of Londoners when the railway opens through central London in December 2018.
