First ombudsman in rail appointed to improve the complaints procedure
Rail industry appoints Dispute Resolution Ombudsman to rule on complaints as part of the rail industry’s plan to change and improve…
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Rail Delivery Group News
Britain’s rail freight in 2016 supplied over £1.7 billion in economic benefits
A new report from KPMG and the Rail Delivery Group has highlighted the great economical impact rail freight has on Britain…
Network Rail announces Andrew Haines OBE as new Chief Executive
Andrew Haines has had a wide ranging career in the rail industry and transport sector, and he will join Network Rail following completion of his current role as Chief Executive of the Civil Aviation Authority (CAA)...
‘Root and branch reform’ for rail fares is on the table
Britain’s rail companies, from both the public and private sectors, are launching a public consultation to seek ‘root and branch reform’ of fares and ticketing regulation.
UK rail regulator to create assisted travel advisory group
The Office of Rail and Road (ORR) has announced it will create an advisory group to support work on potential updates to the guidance that the rail industry uses to form accessibility policies.
Penalty fares altered to protect passengers’ genuine mistakes
Individuals who made sincere mistakes in purchasing the incorrect ticket will hopefully not be treated like fare dodgers now with the new guidance policy in place…
Investment strategy for Scotland’s rail improvements has been published
Transport Scotland has published their strategy detailing the investments in their planned rail improvements which will take place over the next decade…
Network Rail’s five-year plan illustrates many benefits for the future
A significant investment, more services and fewer delays have been revealed in Network Rail’s five-year plan, improving Britain’s railway and welcoming the digital age…
Britain’s railway will see 7,000 new carriages by 2021
Figures released by the Rail Delivery Group reveal a boost in the number of new train carriages coming on track by 2021…
Autumn 2017 Budget: Impact on rail
After the whirlwind has now settled on the UK’s 2017 Autumn Budget announcements, what decisions concern projects within the rail sector?
Industry first disruption dodging tool launches
Virgin Trains has launched a tool aimed at helping customers avoid rail disruption on their journey and get to their destination.
Rail passenger satisfaction reaches joint record levels
Train passenger satisfaction rose to joint record levels in the spring this year, according to a recent independent survey.
RSG and RDG announce partnership to increase effectivity in the industry
The Rail Supply Group (RSG) and the Rail Delivery Group (RDG) announce the formation of a new partnership to better coordinate shared objectives and further strengthen the industry’s voice.
1.9 percent increase in regulated rail fares across England, Scotland & Wales
16 August 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review
Regulated rail fares will increase 1.9 percent across England, Scotland and Wales next year with the figure determined by July's Retail Prices Index (RPI). The rail industry gives its reaction...
Rail investment vital to meet demand says industry leaders
9 May 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review
With the number of rail journeys in Britain rising to almost 1.7billion last year, industry leaders have highlighted the value of rail investment in order to meet demand.
