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Govia Thameslink Railway (GTR)

 

Govia Thameslink Railway (GTR) is a train operating company, operating the Thameslink, Southern and Great Northern rail franchise in England. Within the franchise, GTR runs the Thameslink, Great Northern, Southern and Gatwick Express airport services.

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Empowering the passenger: “Forewarned is forearmed”

11 October 2021 | By

Here, Patrick McDougall, CEO of Nexus Alpha, provides thoughts on a number of topics, from how to improve customer information, how the industry reacted to COVID-19, through to sustainability and how solar powered passenger information signs can help train operators move towards net zero.

podcast

Podcast: Episode 5 – Steve White

21 June 2021 | By

In Episode 5 of Global Railway Review’s podcast, Steve White, Chief Operating Officer at Govia Thameslink Railway, speaks to our Junior Editor, Leah Hockley, about the UK's train stations and how they are developing to become safer, more sustainable and more inviting for passengers.

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Making changes to directly improve the passenger experience

4 May 2021 | By

Chris Fowler, Customer Services Director at UK train operating company Southern, gives a behind-the-scenes look into the different initiatives implemented to improve their customer experience during the COVID-19 pandemic and also the future plans to support their passengers as transport demands evolve.