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Transport for London (TfL)

 

Arriva Rail London trial real-time passenger information, every step of the journey

4 March 2019 | By

To ensure London Overground passengers are equipped with effective real-time journey information, Stella Rogers, Customer Experience Director at Arriva Rail London (ARL), provides details of their recent and current trials using state-of-the-art technology to assist them in boosting passenger satisfaction and ensuring customers are confident in travelling on their network.