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£1.7 million invested to improve access and safety at stations across UK rail network
Govia Thameslink Railway is delivering 51 projects to improve station accessibility, safety and facilities across its 236-station UK network.
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Passenger Information Systems (PIS)
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Publicly owned train operators boost accessibility with BSL and tech during Deaf Awareness Week
DFTO train operators collaborate to improve Deaf accessibility, rolling out BSL screens, apps, and staff training nationwide.
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Roundtable: Meeting customer expectations
As passenger expectations continue to evolve in today’s fast-paced, digital-first world, rail operators face increasing pressure to deliver seamless, personalised, and dependable journeys. But how can the industry adapt to keep up with these rising demands?
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In-Depth Focus: Rail Interior Design
As passenger needs evolve, rail interior design is moving far beyond comfort and aesthetics. Operators today are reimagining interiors to deliver a travel experience that is inclusive, sustainable, and powered by innovation.
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A coffee-table chat with… Emmanuel Colin, Director of Customer Services at RATP Dev Mobility Cairo
Transport expert and influencer, Paul Comfort, speaks to Emmanuel Colin about the importance of customer service and passenger experience on modern rail.
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London St. Pancras Highspeed unveils incentive scheme to boost international rail services and connectivity
London St. Pancras Highspeed announces financial incentives to encourage new international services, expand destinations, and increase rail travel to Europe.
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“The Journey to Equality” Behind RIA’s latest report
Editor, Elizabeth Jordan, speaks exclusively to the author of the Railway Industry Association's (RIA) latest report which was released this morning.
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Webuild leads construction of Naples-Bari high-speed railway, improving southern Italy’s transport network
Webuild is progressing on the Naples-Bari high-speed line, enhancing mobility across southern Italy, with the first track laid on the Naples-Cancello section.
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A new era of rail accountability for passengers
Passengers across England can now see how reliable their local train services are, as performance data goes live at over 1,700 stations from today (6 March). The data, broken down by operator, shows the percentage of trains cancelled and how punctual trains are at each station, marking the first time…
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New passenger assistance technology launched across Japan
A new web application Passenger Assistance is due to be launched in Japan in Spring 2025, by Transreport in partnership with Hankyu Corporation (Hankyu).
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Network Rail to test large screen for live travel updates at London Euston
Network Rail will trial displaying live travel updates on a large screen at London Euston from 11 December 2024, as part of a broader plan to improve the passenger experience during the busy festive period.
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Network Rail introduces digital notification service for North West residents
Network Rail has launched a digital notification system for North West residents to receive personalised, real-time updates about nearby railway works, enhancing efficiency and sustainability.
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Coffee-Table Chat: Emmanuel Colin
5 December 2024 | By
For Global Railway Review's latest issue, transport and rail independent expert and influencer, Paul Comfort, speaks to Emmanuel Colin about the importance of customer service and passenger experience on modern rail…
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Local leaders approve £96 million funding for new Liverpool Baltic Station
Local leaders have approved a £96 million funding package for the construction of the Liverpool Baltic station, part of Mayor Steve Rotheram's initiative to enhance rail access and promote sustainable transport in the city region.
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Brochure: Pioneering AI for Railways with ADLINK
As a leader in providing AI-enabled computing platforms, ADLINK empowers rail operators with cutting-edge solutions tailored to the unique demands of the industry.
