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New changes have been announced by the UK's Department for Transport (DfT) that will give passengers simpler, cheaper fares thanks to an overhaul of the ticketing process.
Northern has announced the installation of the 600th ticket vending machine to greatly improve the ticket purchasing experience for its customers.
Greater Anglia has made it easier than ever to buy a season ticket: Using NFC enabled smartphones, tickets can be downloaded and used with a single tap of a phone.
Taking over from Virgin, First Trenitalia will run services on the West Coast Main Line, with passengers set to benefit from more seats, extra services, simplified fares and station upgrades.
Clearer descriptions as to the type of ticket a passenger has purchased are due to come into circulation, but will this make travelling easier?
Virgin Trains now offer a digital version of every ticket, a development which now allows customers to purchase digital season tickets online.
Check out just one of the ideas that was brought to life during SilverRails 2019, 2 week Interchange Sprint: ‘The Departure Board App’.
81 per cent of passengers think updates to the fares system should be prioritised by the Williams Review, according to an independent survey commissioned by the Rail Delivery Group.
13 May 2019 | By StationOne
Join us to understand how Alstom's StationOne initiative - the first online B2B marketplace dedicated to the railway industry - can handle the different requirements of OEMs.
7 May 2019 | By
River Tamoor Baig, CEO of Hack Partners, recently interviewed Aaron Gowell, a technology entrepreneur and the Chief Conductor of SilverRail. SilverRail is building digital infrastructure for the global rail industry. Aaron is a big believer in rail’s humanitarian benefits and is excited by the challenge of getting more people using…
Following months of consultation with passengers, businesses and communities, Britain’s Rail Delivery Group (the RDG) has submitted proposals to the Williams Review that would create a generational step-change in accountability and customer focus.
Following the award of the Wales and Borders rail franchise to Transport for Wales in 2018, the train operating company partnered with ORM to design and build a new marketing website. With a hard deadline agreed for the franchise handover, a new platform was delivered in under 10 weeks.
In a world first for an international rail company, Eurostar offers a more seamless alternative regarding buying and storing tickets.
As modern rail distribution systems are itinerary-driven, providing data to MERITS will enhance the opportunity to sell tickets.
