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MyHeadsapp, MTR Nordic’s new travel app, is providing travellers in Stockholm with personalised travel information and updates. Jeremy Long, CEO European Business at MTR Corporation explains how this technology is helping to improve the end-to-end journey experience for passengers.
Britain’s busiest railway station puts passengers first with better, real-time travel advice and new uniforms for staff.
To ensure London Overground passengers are equipped with effective real-time journey information, Stella Rogers, Customer Experience Director at Arriva Rail London (ARL), provides details of their recent and current trials using state-of-the-art technology to assist them in boosting passenger satisfaction and ensuring customers are confident in travelling on their network.
TransPennine Express is the first UK rail operator to launch GoMedia’s real-time rail customer information service.
MTR created the app using a 4,000-strong passenger survey together with in-depth analysis of travel patterns and traffic disruptions.
The focus for train operating companies (TOCs) customer apps has traditionally been ticket sales, but why do they stop there?
The passenger journey from the station to the final destination is now easier and simpler following GoMedia’s recent partnership.
According to a new research report by Global Market Insights, Inc, the Railway Management System Market will grow at a CAGR of over 10 per cent between 2018 and 2024.
Passengers may soon be able to find out which carriages have available seats, and if the toilets are operational and vacant, before they board the train.
From the variety of topics discussed and the different experiences shared at Digital Rail Revolution 2018, the opportunities that digitalisation continues to bring to the railway industry are exciting. Global Railway Review Editor, Craig Waters, looks at the key topics that had speakers and delegates deliberating at the UIC’s headquarters…
The BART app will combine comprehensive information and navigation into one unified platform with personalised preferences.
Digital technologies like IoT, cloud services and advanced analytics are disrupting the design and management of transportation assets. Yet, many organisations still struggle to harness transportation data to improve operations of mobile assets...
A new era of the railway has begun for the people of Wales & Borders.
The interactive humanoid robot offers customers a fun new way to find out about their journey before departure, and entertains younger travellers.
After disappointing timetable problems in May, TPE, Northern and Network Rail have a strong focus on improving the punctuality of their services.
