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Global Railway Review’s Women Inspiring Rail: A Year in Review
Following a year of interviews, we look back at the highlights and common themes of what was learnt and discussed by the women of the industry.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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London’s busiest stations make passenger experience improvements
Stations at Waterloo, Victoria and London Bridge have all increased their efforts to better the customer experience by making significant improvements.
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Tri-Rail welcomes 5 million passengers during 2019
2019 saw Tri-Rail reach its highest calendar year ridership score, serving a total of 4,495,039 passengers throughout the year.
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ORR figures establish Waterloo as Britain’s busiest railway station
Waterloo remained in the top position for the station with the most entries and exits, with only one station outside of London reaching the top 10.
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TfW Rail Services launches the ‘Lab by Transport for Wales’
In a bid to drive the transformation of Wales' rail network, TfW inaugurated the 'Lab by Transport for Wales' as an open innovation initiative.
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Codeshare partnership to begin between Deutsche Bahn and Qatar Airways
The codeshare agreement will help to provide a seamless connection to and from eight destinations in Germany for Qatar Airways passengers.
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TEXRail celebrates half a million journeys during first year of operation
Since the beginning of 2019, TEXRail has served over 500,000 passengers and travelled a total distance of 528,036 miles.
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Industry responds to England’s Northern franchise announcement
A statement released by Grant Shapps, Secretary of State for Transport, has raised concerns over the financial viability of the Northern franchise operated by Arriva Rail North.
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Scotland’s ambition to deliver a decarbonised rail network
Michael Matheson, Cabinet Secretary for Transport, Infrastructure and Connectivity for the Scottish Parliament, explains that although Scotland’s commitment to decarbonise its passenger rail services is demanding, it is indisputably something that must be tackled to benefit future generations.
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Increased international rail travel recorded in the Netherlands
International train ticket sales saw an increase of 13 per cent from the previous year, with passengers travelling further afield by rail.
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EIB to fund new trains for Greater Berlin
The European Investment Bank (EIB) is to provide €185 million to fund new rolling stock which will help modernise regional rail in Greater Berlin.
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New algorithm to improve rail operational performance wins HackTrain VI
CodingCat's winning entry to HackTrain VI found that there was spare capacity in parts of Britain's rail network that could be used to improve operations.
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Northern improves passenger service through station developments
Over 1,000 station improvements have been made across England's Northern network, with more planned to be undertaken throughout 2020.
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Metro Trains Melbourne’s transformation to meet growing passenger numbers
As Metro Trains Melbourne celebrates its 10-year anniversary, CEO Raymond O’Flaherty talks about the train operator’s milestones and how it will need to continue its transformation to provide a safe and reliable future service for the city’s rapidly-growing population.
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Podcast dedicated to commuters has been launched by Chiltern Railways
The new podcast series will allow for industry professionals to discuss commuter questions and contribute to topic-led insight pieces.
