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TransPennine Express is a British train operating company owned by FirstGroup that operates the TransPennine Express franchise. It runs regional and intercity rail services between the major cities of Northern England and Scotland.
ORR's statistics show that the punctuality of all 23 UK operators improved in Q3 of 2020-2021 when compared to 2019-2020, but a total of 11 per cent fewer trains were scheduled.
While the public are being asked to stay at home, the rail industry is using this opportunity to plan improvements around Manchester ready for when passengers return in much greater numbers.
The agreement with DfT has outlined that FirstGroup will not be required pay a pre-existing franchise agreement termination sum for Avanti, but must pay a contribution of £33.2 million for SWR.
Network Rail's £3.4 million Great North Rail Project upgrade will make overhead line equipment (OLE) more resilient on the West Coast Main Line between Preston and Carlisle.
All train operators in Britain and Network Rail are now signed up to the Sunflower scheme, designed to enable people with non-visible disabilities to discreetly let others know that they might require a little more time, support or assistance when travelling.
Following the UK government taking over operation of the Northern franchise, a new Managing Director, Nick Donovan, has been appointed.
Following the worst performance figures in the UK in late 2019, TransPennine Express must now deliver a service that restores passenger trust.
The survey's results show that overall passenger satisfaction has increased, but passengers in various regions across the UK are still suffering from less than optimal performance.
A report has revealed that Britain’s rail industry is committed to delivering over 1,000 extra services a week for passengers and the introduction of 1,000 new carriages during 2020.
FirstGroup has embraced the benefits of technology that can be used across multi-brands by investing in a CMS platform and website architecture that has been replicated across many of its UK train operating companies.
TransPennine Express (TPE) has officially welcomed the first of its brand new Nova 1 trains following formal acceptance from the Office of Rail and Road.
The popular social media platform means customers now have an additional customer service channel to communicate with the operator.
After disappointing timetable problems in May, TPE, Northern and Network Rail have a strong focus on improving the punctuality of their services.
In the next two years, TransPennine Express (TPE) will deliver a £500 million investment by introducing three new fleets of trains that will completely transform train travel in the North of England and into Scotland. Head of New Trains Robin Davis, explains that for TPE’s customers, it will mean more…
23 May 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review
Intercity rail operator TransPennine Express has announced a £230 million investment for a new fleet of CAF Electric Multiple Units (EMU) and loco-hauled coaches for delivery in 2018-19.
