Station staff trained in conflict resolution to improve customer experience
Virgin Trains is the first train operator to adopt this kind of training approach, and it is hoped passenger experience during football season will benefit greatly from it.
List view / Grid view
Virgin Trains is the first train operator to adopt this kind of training approach, and it is hoped passenger experience during football season will benefit greatly from it.
The companies will expand their graduate and apprentice schemes, with a particular focus on diversity and inclusion, and aim to attract and develop the best talent to work within HS2 project delivery teams.
The ARA engaged BIS Oxford Economics to undertake a workforce capability analysis for the rail industry based on planned and forecasted rail infrastructure development.
MTR Crossrail HR Director, Alison Bell, ASLEF District Organiser, Nigel Gibson, and the drivers themselves explain how MTR and ASLEF quadrupled the number of female drivers in less than 12 months.
The Australasian Railway Association (ARA) has announced that a new five-year contract has been awarded for the delivery of the ‘Rail Industry Worker Program’ (‘RIW’), the ARA’s national competency management system, on the back of an extensive tender process undertaken by key rail industry organisations.
At InnoTrans 2018, Bombardier Transportation signed a Memorandum of Understanding (MoU) with 'MIGHT' - the Malaysian Industry Government Group for High Technology - outlining their collaboration on developing home-grown rail industry expertise over the next year.
InnoTrans 2018 has given an entire hall to Careers and Education to inspire the next generation of transport employees, running from 18-21 September.
Scotland’s railway is undergoing a period of great enhancement and to ensure its success, the company is recruiting for over 200 jobs.
National College for High Speed Rail graduates are gaining the crucial skills and experience needed to deliver HS2 and strengthen the future of the UK rail network.
By simulating the various conditions and scenarios that locomotive engineers will have to endure ensures they will be prepared to act safely and efficiently in an emergency.
ORR’s new report details how rail workers must be strongly supported and trained in new technologies to ensure that Britain’s rail network remains safe…
Operation Lifesaver (OL) Canada – a not-for-profit organisation dedicated to preventing incidents at level crossings as a result of trespassing on railway property – has been working to find new and innovative ways to spread its rail safety message across the country. Sarah Mayes, OL’s National Director, provides more information.
There are 200,000 railroad crossings across the U.S. and only 80,000 emergency response vehicles travelling the nation's roads daily. Instead of adding more vehicles onto the roads and creating more pollution, responders should receive quality training…
Bombardier Transportation has agreed to work with Mahidol University to improve education in rail, demonstrating the company’s commitment to enhancing rail skills and expertise…
Rail standards are of upmost importance agree Brian Tomlinson, Chief Systems Assurance Engineer, Network Rail and David Clarke, Technical Director, Railway Industry Association. However the opportunity to challenge and criticise the standards would unlock significant innovation and industry improvements…